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Welcome to the ARC equipment, supplies and software support page!

When requesting service, please have the equipment Serial Number or ID number available.
This information can be found on the ARC Service Sticker on the device.

Please enter your Login and Password to start a new service request or supply order.
Login
Password

You must change your password before logging in.

Password:
Confirm Password:


Passwords must follow these rules:
  • Must be at least 6 characters
  • Cannot be the same as your user name
  • Cannot be the same as your first name
  • Cannot be the same as your last name
  • Cannot be the word 'password'
  • Are case sensitive
New Service Request: Use this page to submit a service call request for any ARC supported equipment or to request help with Abacus or Metaprint.

If you are submitting a hardware request, you must enter the equipment serial number or ID. This information can be found on the ARC sticker on the front of the equipment. You can also use the Search button on this page to find the equipment.

Problem
*Description
*Category
*Sub-Category
*Sub-Category
Location
*Equipment
Make Model
*Equipment Serial # or ID
Location
*Company
Address 1
Address 2
City
State Zip
Contact
*First Name
*Last Name
Email
*Phone
Mobile
Fax
Finish
Your service call request has been submitted.

The confirmation number is .